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"Hero" is the player character, which must be created before the intro of Remnant: From the Ashes. Players can either click on randomize and go on, in case they found what they like among the random choices, or customize their hero completely.
Options there are:
- Body type - if it is a male or female character
- Head - players can choose from various looks and ethnicity.
- Hair style
- Facial hair (Not available when playing a female character)
- Hair color
- Eye color
- Skin tones
- Voice - players can choose from various voices
When this is done, players can start their new game with the intro video following. Their character then will set sail into a new adventure on a small boat, while a narrator introduces the main theme of the game and the hero's role in it.
After the video introduction and the first steps in the game, the players can choose from the available Archetypes.